Frequently Asked Questions About ClimaCushion

1. Why Does My ClimaCushion Keep Turning Off?

ClimaCushion is designed to turn off after 2 hours of continuous use of the circulating fan or heat. If it turns off simply switch the Power Switch to the “0” position and then switch to either the “I” or the “II” position. It will now work for two more hours.

2. My ClimaCushion works when plugged into AC but not when I plug it into my cigarette lighter?

Unscrew the metal tip of the lighter adapter and remove the fuse inside. You should be able to see the filament inside the fuse. If you cannot, replace the fuse (1 amp/250 volt). IF the fuse is OK then you must push the adapter deep into the vehicle socket hole so it may make contact with the bottom of it. IF this does not work then the fuse of your vehicle operating the cigarette socket may be burned out.

3. My ClimaCushion is not working OR the Cool or Warm lights are not lighting when I slide the switch.

If the “Cool” light is not working when the Slider Switch is in the Cool position and the Power Switch is in the “I” or “II” position, try number 1. above. If the light is still not on, then the power outlet you are using is not providing power (test this by placing a light into the AC socket or device into the cigarette socket that you know should work). If all is tested and ClimaCushion does not operate go to www.climacushion.com/service for instructions.

4. My ClimaCushion is dirty, can I use water to clean it?

NO! ClimaCushion is an electrical device and should not be near water when being used. Please see cleaning instructions under “Maintenance and Cleaning.”

5. No air is coming from my CimaCushion.

If you hear the fan running make sure the ClimaCushion is correctly located on the chair. Make sure the controller is located in the front right of the chair. Next, make sure the fan is not covered. It is located in the front middle of the Climacushion and draws air from the top of the cushion. If upside down or covered the fan cannot draw air and circulate it through the air port holes.

6. I turned on the heat but it is not getting warmer.

The ClimaCushion uses a state-of-the-art Carbon Fiber heating pad that is regarded as safe and provides radiating heat. It will not heat immediately as old fashioned “wire element” heating systems. Place the power switch to the “II” setting and wait for 5 minutes (make sure the Warm light is on) and you should feel heat. If ClimaCushion is too hot switch to the lower “I” setting.

Stay cool in the summer, warm in the winter. Drive in comfort with ClimaCushion. Click here to order yours today!